- Ensure your company is accessible to Deaf customers.
- Comply with your legal obligations under The Equality Act.
- Motivate your staff – they will learn a new skill.
- Gain CPD (Continuing Professional Development) points for the session.
Whether you are a private company, a public-sector service or an NHS provider of health or social care, we can provide a Deaf Awareness session tailor-made to meet your needs.
Everyone who provides services to the public must comply with The Equality Act 2010. This means ensuring that everyone has equal opportunities and nobody is discriminated against. Public-sector services must take the extra step of ‘positive action’ in line with Public Sector Equality Duty. NHS providers are legally obliged to comply with The Accessibility Standard.
We discuss what it means to be a Deaf customer or patient, knowing what laws apply to your place of work, and think about practical steps every employee can take to make the business accessible and welcoming to a Deaf British Sign Language user. At least half of the session is ‘hands-on’ learning BSL signs. We will teach the signs you need, and incorporate Deaf awareness issues which you need covering.