Workplace Training - Public Sector

 

Are all your staff confident in communicating with Deaf customers?

How can you make your services accessible to Deaf people?

 

Under The Equality Act 2010, all authorities and public, private, or voluntary organisations carrying out public functions on behalf of a public authority; have the additional responsibility of ‘positive action.’ The aim is not only to eliminate discrimination towards Deaf people, but to exceed standards regarding equality and access.

Our workplace training is tailored to the needs of the organisation and varies according to the nature of business. In a thought provoking, interactive session we will cover:

Awareness of Deaf issues, people, and culture

What is British Sign Language?

Understanding how The Equality Act and Public Sector Equality Duty affect your workplace

Practical steps every employee can take to actively promote engagement with BSL users, ensure accessibility and ensure information is available in BSL format.

A ‘hands on’ session learning BSL signs relevant to your organisation.

Educational and motivating, our training sessions don’t only enable you to comply with current legislation; they are a great way to find out about issues that affect Deaf customers, friends, family members and work colleagues, and improve your communication skills.

We can provide training at your place of work at a time which suits you.

Please contact us to discuss your workplace training needs. 

When providing a public service, it is vital to have ‘Go to’ people who hold a Level 1 qualification in BSL. This will enable you to put the certificates on the wall so all your customers know who the staff members are. The Level 1 course can be achieved in 60 hours of teaching.  Find out more about level 1 training.